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About Amanda Stillwagon

Authored 2 articles.

Amanda Stillwagon is Chief Marketer for Small Business Trends. She oversees online marketing, email marketing and social media marketing for the Small Business Trends group of sites.

    Articles

  • 10 Warning Signs of Customer Service Issues in Your Company

    Features, March 09, 2015

    Maintaining good customer service is a constant process. While it may never be perfect, it’s important to try and keep as many customers satisfied as possible. To do so, you need to be aware of the warning signs of customer service issues. When you’re aware of the signs, you’ll be better prepared to take action.

  • How to Craft an Employee Feedback Survey (to Get Useful Answers)

    Features, January 22, 2015

    Employee satisfaction surveys are important for keeping your team happy and productive. In general, you should run an employee feedback survey at least once per year to find out how happy your employees are and what they might change about your workplace culture.