Mediacom Communications recognized four Columbus employees who achieved the company’s top performance rankings and earned national and regional awards for outstanding customer service in 2023.

This month, an award ceremony was held with corporate executives, where the award winners were recognized for their high performance in 2023.

Nakieta Lemon earned the highest marks in service performance over the past year, resulting in a bronze-level “Scorecard for Excellence in Customer Service” award at the ceremony with corporate leaders. The Columbus resident has been employed by Mediacom for 17 years. 

Three Columbus residents achieved high-performance rankings for their excellent customer service in 2023, earning a call center-level award. Rodney Bowles received the “Employee’s Choice Award” in the customer service category. Bowles has been a Mediacom employee since 2017. Jacqueline Buchanan has been employed by Mediacom since 2008 and received the “People’s Choice Award” for outstanding performance rankings in 2023. Dianne (Beti) Nwalusi received the “Employee’s Choice Award” in the “Total Care” category. Nwalusi has been a Mediacom employee for four years.

Companywide, Mediacom employs 4,000 people, and the award recipients were among 195 employees recognized for performance achievements over the past year. Award recipients receive a monetary bonus and other employee recognition.