Aflac Names Richard L. Gilbert as SVP; Chief Digital Information Officer

Staff Report From Columbus CEO

Wednesday, February 6th, 2019

Aflac Incorporated announced that Richard L. Gilbert has been named senior vice president and chief digital information officer, reporting to Virgil R. Miller, executive vice president, chief operating officer, Aflac U.S.; president, Aflac Group. In this newly created role, Gilbert will oversee the new Digital Innovation office and will be responsible for driving Aflac's IT strategy.

Gilbert brings to Aflac more than 26 years of experience in the technology field. Prior to joining Aflac, he was vice president of Business Enablement and IT Service Management at DXC Technology, responsible for the company's digital transformation of the IT landscape and integrating legacy platforms, in addition to developing technology strategy and leading the system integration of multiple company mergers. He was vice president of Infrastructure and Operations Enterprise Services with Hewlett Packard Enterprise; vice president and chief information officer, Infrastructure and Operations for Hewlett Packard; and he previously held senior leadership positions at SunTrust Bank, including senior vice president and chief technology officer.

Gilbert earned a bachelor's degree from Auburn University and a Master of Business Administration from University of North Carolina Kenan-Flagler Business School. He is also a CIO 100 Award honoree and past Georgia CIO of the Year nominee, and he was recognized as one of the Computerworld Premier 100 Technology Leaders in 2013.

Commenting on the announcement, President of Aflac U.S. Teresa L. White said, "From our SNG or Smart Next Generation app that now sits in the Smithsonian as a first of its kind innovation, to One Day Pay, reflecting another industry first, Aflac has always been on the forefront of creating technologies that enhance the customer experience and provide security for personal data. As the company continues to press forward and innovate in the digital space, I am pleased that Rich is joining the team to lead Aflac's efforts in these areas. He brings a wealth of experience to the role which will provide tremendous value to our policyholders, shareholders, employees and sales force."

Virgil R. Miller added, "With our increasing emphasis on digital transformation and our U.S. IT roadmap in response to the evolving needs of today's consumers, I am very pleased to bring Rich onboard in this new role. Given his proven background as both an innovator and an expert in IT and his long track record of delivering solid results, I am confident that his leadership will further strengthen Aflac's success as we execute on our innovation, digital transformation and IT strategies."