Synovus Branches Temporarily Convert to Drive-through and Appointment Only

Staff Report From Columbus CEO

Friday, March 20th, 2020

To mitigate the risk of COVID-19 community spread, and following the recommendations of health authorities, all Synovus branches will temporarily convert to drive-through and appointment-only beginning March 20. Drive-through capabilities at all branches have expanded, and lobby services can be scheduled by dialing the branch, completing a request on, or by calling Synovus’ Customer Care Center at 1.888.796.6887. Synovus’ Customer Care Center, full-service ATMs, and My Synovus online and mobile banking channels remain fully operational, and has up-to-date information about operations and services.