Features
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You Should Question Assumptions When You Are Successful
March 26, 2014
It’s easy for small business owners to question assumptions and themselves when they are failing. But at that point, it may be too late to fundamentally make changes that can turn their company around. The success rate goes up if the owner questions assumptions when things are going well.
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Effective Tips to Improve Your Post-Sale Customer Experience
March 25, 2014
“I will only focus on getting the sale.” If this is what you think can drive your eCommerce business, you’re on the wrong track. “Customer come back” should be your ultimate goal.
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Employees to Employers: Mind Your Own Business
March 24, 2014
How much can employers inquire about employees or have a say in their actions on and off the job? The staff of a small business can easily grow into a family of sorts, but this doesn’t give the employer the right to act as the patriarch. The trend, as evidenced by laws, court decisions and administrative rulings, seems to be toward less involvement of employers in the lives of their workers.
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15 Things That Could Cause Small Business Failure
March 21, 2014
It’s sad. 8 out of 10 businesses fail. And many of the causes can be prevented. This list can help you put together a plan to make sure your business is around next year. If you are guilty of any of these, make the necessary changes to get your small business going in the right direction.
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Don’t Bet on IRS Budget Cuts Lowering Small Business Audit Rates
March 20, 2014
After several years of increases, the Internal Revenue Service (IRS) small businesses audit rate declined in 2013, data released recently by the tax authority reveal.
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The Link Between Thought Leadership & LinkedIn
March 19, 2014
The topic of thought leadership has been hot and heavy over the last year or two. Often discussed, speculated about and outright claimed by some, it is among the more misunderstood business concepts.
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Positive Vs. Negative Feedback: Which Would Your Employees Prefer Hearing?
March 18, 2014
Maybe you think that’s a trick question. But the results may surprise you. It’s just about even, say leadership consultants Jack Zenger and Joseph Folkman.
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Fewer Students Plan to Become Business Owners
March 17, 2014
College students are more concerned with making money now than they were before the start of the Great Recession, research by the Cooperative Institutional Research Program (CIRP) at UCLA, reveals. Maybe that’s self-evident. But here’s a more surprising finding: The fraction of students intending to become business owners has also declined since 2007.
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Majority of Businesses in Georgia Plan on Investing in Their Business in 2014
March 14, 2014
BMO Harris Bank released a study today that found that the majority of business owners/executives in Georgia plan on investing in their business in 2014. Hiring more employees tops the list of investment plans, followed closely by upgrades and purchases of equipment.
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Getting New Hires Up to Speed Takes Longer Than You Think
March 13, 2014
Do you think your small business does a great job of getting new hires off on the right foot because you provide two or three weeks of intensive training and supervision? That’s a good start, but it may not be enough to create a dedicated, loyal and engaged employee.
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Outsourced Product Development Gaining Popularity Among Small Businesses
March 12, 2014
A great product idea alone is no guarantee of success for an entrepreneur. The time taken to develop a product and take it to market within reasonable costs is a key aspect.
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10 Ways to Avoid Becoming a Sales Robot
March 11, 2014
“Hi, this is Ted and I’m from X Corporation. Do you have a few minutes?” I’m immediately up in arms. I know he wants to sell me something that I am 99% sure I do not want to buy (for the record, I’ve never made a purchase from someone cold calling me). Can you relate?
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The Power of Thinking Big, But Starting Small
March 10, 2014
How did Google manage to come out of nowhere? And how did it grow to reach$58 billion in annual revenues in 2013 — all in under two decades?
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Greater Columbus Chamber Hosted Columbus Region Day at the Capitol
March 07, 2014
Over forty Greater Columbus Georgia Chamber Members and Young Professionals traveled to the State Capitol Wednesday to meet with State elected officials and the Columbus Region legislators to hear about issues and legislation that could affect the Greater Columbus Georgia Region.
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Columbus State Announces Honors College to Open This Fall
March 06, 2014
At Columbus State, the mission is clear: “Become a first choice institution,” President Dr. Timothy Mescon says. Last year, Columbus State ranked as a top institution on three US World and News Reports.
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Georgia Manufacturing Activity Reverses its Two-Month Decline
March 05, 2014
Georgia manufacturing activity reversed an anemic performance with a strong boost in new orders and production for February, which offset the doubledigit losses in the prior two months, according to a study released by Kennesaw State University.
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3 Steps to Setting Great Objectives in Your Business
March 04, 2014
A great shooter picks his first target, hits that target and then moves on to the next. We must do the same in our organizations. Pick the most important target, nail that target and then, and only then, move to the next. Georgia CEO Contributor Curt Fowler shares some strategic objectives for success.
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Customer Service Matters Much More Than You May Think
March 03, 2014
Customer service is a big “elephant in the room” for so many businesses out there. It’s really not easy to train yourself or your employees with the virtues required to be a well-rounded, service-minded personality – a person with all the necessary attributes to make patrons to your business happy each and every time.
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The Benefits of Giving Your Staff a Raise
February 28, 2014
Are you trying to keep your key employees happy by offering them perks like work-at-home days, cross-training and flexible hours? That’s great and I encourage you to keep offering those extras, but a new study shows that they may not be enough to retain workers.
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The Tax Price of Success
February 27, 2014
It’s commonly understood that the better you do in business, the more taxes you’ll pay. As Scottish whiskey distiller, Thomas Robert Dewar, said: “Nothing hurts more than having to pay an income tax, unless it is not having to pay an income tax.”
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Language of Leadership: Constructive Versus Destructive
February 26, 2014
While many people are given the title of leader, a lot of them don’t elicit results because they don’t communicate in a way that inspires action and results. Having studied leaders for several years there are three distinct behaviors that I see real, impactful leaders engage in.
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How the Affordable Care Act Will Reduce Small Business Employment
February 25, 2014
The Congressional Budget Office reported that the Affordable Care Act will mean that two million fewer people will be employed full-time in 2017 than would be working in the absence of the law.
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What Helped Drive Amazon’s Success From the Beginning
February 24, 2014
By now we all know how Amazon has changed the way we shop, read, and even create businesses with its Amazon Web Services arm. But in the early days of eCommerce, it was far from a sure success. As I’m in the process of writing a book on how Amazon has changed the rules of the game for customer engagement, I recently had the distinct pleasure of speaking with one of the people responsible for leading the design of Amazon’s first site.
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Be The Best “Business Of One” You Can Be
February 21, 2014
Having your own business is still one of the most dreamed about career goals most people have, but one of the hardest to sustain. The entrepreneurial mindset is characterized by initiative, adventure, risk and perseverance. Taking leadership of your company if you do own it and ownership of your career if you run it are “musts” in today’s competitive business world.
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What to Expect & Not to Expect From a Business Mentor
February 20, 2014
Businesses that receive mentoring are 20% more likely to grow than businesses that don’t, according to research from the UPS Store. Business mentors are usually more experienced business owners or industry professionals who can provide advice and guidance.