TSYS and First Hawaiian Bank Extend Payment Services Agreement
Staff Report From Columbus CEO
Friday, October 30th, 2015
TSYS today announced that it has signed a long-term agreement with First Hawaiian Bank to provide issuer processing services for the bank’s consumer and commercial card portfolios. First Hawaiian Bank is Hawaii’s largest bank.
“We have trusted TSYS for more than 15 years to provide us with the right mix of products and services that has helped us grow and maintain healthy relationships with our customers,” said Chris Dods, executive vice president, First Hawaiian Bank. “We are excited to continue this relationship and look forward to the opportunity to expand our services even further with TSYS’ partnership.
“At TSYS, we place tremendous value in long-term commitments to clients like First Hawaiian,” said Bill Pruett, president of TSYS’ North America Services segment. “We look forward to continuing to provide them with innovative products and superior customer service to help provide the best experience for their cardholders.”
As part of the agreement, TSYS will continue to provide First Hawaiian Bank with additional services such as fraud prevention, risk management and customer support.
Financial terms of the long-term agreement were not disclosed.