12th Annual BenefitsPRO Readers Choice Survey Says Aflac is #1

Staff Report From Columbus CEO

Monday, November 14th, 2016

Aflac, the leader in voluntary insurance sales at the worksite in the United States, announced that the readers have spoken, and Aflac comes out on top. In its annual Readers Choice Survey, the BenefitsPRO publication found that Aflac was the preferred company in seven categories: which carrier is best prepared for PPACA, which third-party administrator offers the most comprehensive service, which carrier offers the best dental coverage, which technology vendor makes your life the easiest, which carrier is easiest to work with, which carrier is best prepared for a defined contribution future and which enrollment company could you not live without. Aflac took second place in the only other category.

"Being the No. 1 insurance carrier among brokers in 7 out of 8 categories is tremendous news," Aflac Chairman and CEO Dan Amos said. "It is a tribute to the hard work of our sales and claims administration teams, who have now set the bar extremely high. Brokers want to work with Aflac because they know that our products, services and workforce are outstanding." 

"Once a year, BenefitsPRO Magazine offers benefits professionals a unique chance to let industry giants know how they see the benefits industry," BenefitsPro Magazine Publisher Tamara Patterson said. "Congratulations to Aflac, which our readers selected as one of their top vendors."

According to BenefitsPRO, the Readers Choice Awards are determined by the number of votes a vendor received via an email survey. Voters must be subscribers of BenefitsPRO Magazine, and entries are limited to one vote per subscriber.

In 2015, Aflac introduced its innovative One Day Pay initiative, which has enabled the company to use its proprietary SmartClaim system to provide benefits to millions of policyholders in a single business day. Since the inception of the program in February 2015, 100 percent of eligible One Day Pay claims were processed within the one day time frame.