Synovus Wins 28 Greenwich Excellence Awards

Staff Report From Columbus CEO

Friday, February 17th, 2017

Synovus has won 28 awards in the 2016 Greenwich Excellence Awards for Small Business Banking and Middle Market Banking. Among more than 600 U.S. banks evaluated by Greenwich Associates, 30 received awards for small business banking and 37 for middle market banking. Only one bank won more awards than Synovus.

“This year’s Greenwich Excellence Awards demonstrate our continued focus on client relationships and providing individualized financial advice and services,” said Kessel D. Stelling, chairman and CEO of Synovus. “As the vital small business and middle market segments become increasingly competitive, Synovus’ culture, people, and our focus on consultative relationships continue to make the difference. We are proud and honored to be recognized by Greenwich Associates for providing such exceptional service.”

Synovus won 16 awards for Small Business Banking, with national recognition for:

- Overall Satisfaction

- Proactively Provides Advice

- Branch Satisfaction

- Industry Expertise

- Likelihood to Recommend

- Overall Satisfaction (Cash Management)

- Accuracy of Operations (Cash Management)

- Customer Service (Cash Management)

- Ease of Product Implementation (Cash Management)

- Product Capabilities (Cash Management)

- Sales Specialist Performance (Cash Management)

- Cash Management Specialist, Quality of Advice (Cash Management)

Synovus won 12 Middle Market Banking awards and was recognized nationally for:

- Overall Satisfaction

- Proactively Provides Advice

- Industry Expertise

- Likelihood to Recommend

- Overall Satisfaction (Cash Management)

- Accuracy of Operations (Cash Management)

- Customer Service (Cash Management)

- Functionality and Range of Online Service (Cash Management)

- Product Capabilities (Cash Management)

Synovus was also honored with seven South Regional awards, including four in Small Business Banking for “Overall Satisfaction,” “Proactively Provides Advice,” “Likelihood to Recommend,” and “Overall Satisfaction (Cash Management)”. In Middle Market Banking, Synovus earned three regional awards for “Overall Satisfaction,” “Likelihood to Recommend,” and “Overall Satisfaction (Cash Management).”